SwimPro Network How-to
Frequently asked questions Search a keyword for how to do something on SwimPro — join, go live, run the route, invoice, trial, employees. The same answers cover pool service software , pool business management , and the pool professional network . Log in for the in-app Help page with those answers next to the tools.
route employees live invoice trial password import desk cash app branch advertise chemistry phone terms privacy pricing subscription training
All Getting started Account Live Shop Route & crew Billing Advertise Factory & warehouse Network
46 how-tos
How do I join SwimPro? Getting started Is SwimPro in beta? How do I report a bug or request a tool? Getting started Who can use SwimPro? Getting started How do I log in on my phone and computer? Account I forgot my password. How do I get back in? Account How do I put SwimPro on my phone like an app? Getting started How do I post on the feed? Network How do I watch a live, and why is the screen black? Live How do I post a training for new techs? Live How do I message someone? Network How do I connect with someone on the network? Network How do I set a meeting? Network Where do I look up what to do if a pump, filter, or the water is wrong? Live How do I find a job or post one? Network What is Shop, and who is it for? Shop How do I add a customer? Shop How do I make a quote or an invoice? Shop How do I import from my distributor? Shop How do I switch from Skimmer, Pool Brain, or Jobber? Shop How do I add or edit stock on the shelf? Shop How do I run chemistry / LSI on the truck? Shop How do I build today's route? Route & crew How do I add employees who are already on the app? Route & crew How does Weather delay work? Route & crew How do I message a tech while they are on the route? Route & crew I'm a tech on someone else's roster. Where is my route? Route & crew How does the 6 months free period work? Billing What happens when Shop or Live ends? Billing How do I set up auto-pay / auto-renew? Billing Where do I see my Shop subscription? Billing How do I advertise on SwimPro? Advertise How do I post a vendor or distributor promotion? Advertise How do I block someone? Account How do I delete my account? Account What if the server crashes and data is lost? Account Where are the Terms of Use? Account Where is the Privacy Policy? Account Where do I see prices — 6 months free, then $10 for dealers? Billing How do I contact Admin? Account Where do I see who is using SwimPro? Account How do I keep the tax books for the site? Billing How do I collect payment from a customer? Shop What is Desk for manufacturers and distributors? Factory & warehouse How does branch stock work? Factory & warehouse How far can dealers find my stock? Factory & warehouse Beta
Report bugs to the SwimPro team.
SwimPro is live for the trade and still a beta. Do not use payments until you get a notification that they are fixed. The upload that switches a book over from Skimmer or other software may not work yet. Feedback is needed — if anything should be changed or fixed, email swimpronetwork@gmail.com . The team wants the report.